Customer Services (English Skills) – 6 months Contract

Operations, Full-time, Thailand
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What's your role in the team?

  • Handle daily operations issue – Fulfillment , Logistic , IT
  • Handle the oversea customers and be the company’s partners contact center
  • Update daily backlogs, base issue log (report) & IT ticket request
  • Manage order status & management i.e. payment error, pending & accepted
  • Manage return & refund relate to store credit, credit card & Bank transfer
  • Working with regional to find the needs of CS information for building CS Dashboard

Who are we looking for?

  • 1+ years of relevant experience in operations, customer service, or related fields
  • Detail-oriented and data analytical skill with proficiency in Excel
  • Ability to communicate in Thai and English at a high level
  • Multi-tasking and good at project management skill
  • Able to work on shift schedule

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