What's your role in the team?
- Handle daily operations issue – Fulfillment , Logistic , IT
- Handle the oversea customers and be the company’s partners contact center
- Update daily backlogs, base issue log (report) & IT ticket request
- Manage order status & management i.e. payment error, pending & accepted
- Manage return & refund relate to store credit, credit card & Bank transfer
- Working with regional to find the needs of CS information for building CS Dashboard
Who are we looking for?
- 1+ years of relevant experience in operations, customer service, or related fields
- Detail-oriented and data analytical skill with proficiency in Excel
- Ability to communicate in Thai and English at a high level
- Multi-tasking and good at project management skill
- Able to work on shift schedule